Shipment Policy – Malvamavel
Effective Date: March 12, 2025
At Malvamavel, we are committed to providing fast, reliable, and affordable shipping services to our customers. This Shipping Policy outlines our shipping methods, delivery times, costs, and other essential details regarding the shipping of our products. By placing an order on https://malvamavel.com, you agree to the terms set forth in this policy.
1. General Shipping Information
- We ship to domestic and international locations using trusted carriers.
- Orders are processed Monday – Friday, excluding public holidays.
- Shipping times may vary depending on location, customs clearance, and other unforeseen factors.
- Once an order is shipped, a tracking number will be provided via email.
2. Processing Time
All orders go through a processing period before shipment:
- Standard Processing Time: 1-3 business days
- Orders placed after 3:00 PM (CST) will be processed the next business day.
- Orders made on weekends or holidays will be processed on the next available business day.
In rare cases, processing delays may occur due to high demand, out-of-stock items, or payment verification issues. If this happens, we will notify you promptly.
3. Shipping Methods & Estimated Delivery Times
We offer various shipping options based on customer location and delivery speed preference:
3.1 Domestic Shipping (United States)
We use USPS, FedEx, and UPS for domestic deliveries. Estimated delivery times are:
🚚 Standard Shipping – 3-7 business days
🚀 Express Shipping – 1-3 business days
3.2 International Shipping
For international orders, we ship via DHL, FedEx, and UPS International. Estimated delivery times are:
✈️ Standard International Shipping – 7-15 business days
⚡ Expedited International Shipping – 5-10 business days
📌 Important: Delivery times may vary due to customs processing in different countries. Customers are responsible for any customs fees, import duties, or taxes imposed by their country.
4. Shipment Costs
Shipping fees depend on the weight, size, and destination of the package. The exact shipping cost will be displayed at checkout before completing your order.
💰 Free Shipping: Available for domestic orders over $100.
📦 Flat Rate Shipping: Standard shipping costs are calculated based on weight and region.
📦 Expedited Shipping: Available at an additional charge.
5. Tracking & Order Status
Once your order has been shipped, you will receive an email with your tracking number. You can track your package by:
- Visiting our website’s Order Tracking page.
- Entering your tracking number on the carrier’s website (USPS, FedEx, UPS, or DHL).
If you do not receive a tracking number within 3 business days, please contact us at info@malvamavel.com.
6. Lost, Delayed, or Stolen Packages
Malvamavel is not responsible for delays, lost packages, or theft once the order has been shipped. However, we are happy to assist you in resolving any shipping issues.
- If your order is marked “Delivered” but you have not received it, check with your local post office or neighbors before contacting us.
- If your package is lost in transit, please email us at info@malvamavel.com, and we will assist in filing a claim with the shipping carrier.
7. Address Errors & Undeliverable Packages
- Customers are responsible for providing the correct shipping address at checkout.
- If an incorrect address is provided and the package is returned, the customer must pay for reshipping costs.
- Malvamavel is not liable for undeliverable packages due to incorrect addresses or recipient unavailability.
To avoid delivery issues, please double-check your shipping details before completing your order.
8. Shipment Restrictions
Due to legal restrictions, some items may not be available for international shipping. Additionally, we do not ship to:
❌ P.O. Boxes (for some carriers)
❌ APO/FPO addresses
❌ Countries with strict import restrictions
If you are unsure whether we ship to your location, please contact us before placing an order.
9. Changes to Shipment Policy
Malvamavel reserves the right to update this Shipping Policy at any time. Changes will be posted on our website with an updated effective date.
10. Contact Information
For any shipping-related inquiries, feel free to reach out to us:
📍 Address: 1122 Meridian St, Curtiss, Wisconsin (WI)
📞 Phone: (715) 223-0496
📧 Email: info@malvamavel.com
🌐 Website: https://malvamavel.com