Payment Policy

Effective Date: January 6, 2025

Introduction
At Malvamavel, we strive to offer a seamless shopping experience, and our Payment Policy ensures that your transactions are processed securely and efficiently. By placing an order with us, you agree to the following terms and conditions regarding payment.

Accepted Payment Methods
We accept a variety of secure payment methods for your convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: A secure third-party payment service to make payments quickly and safely.
  • Apple Pay and Google Pay: Mobile payment options for those who prefer using their phones for transactions.
  • Other Payment Methods: Depending on your location, we may offer additional payment options, which will be clearly listed at checkout.

Transaction Currency
All transactions on Malvamavel are conducted in USD (U.S. Dollars), and all payments must be made in U.S. currency. If you are making a purchase from outside the U.S., your payment provider will convert the amount into your local currency, and any associated fees will be your responsibility.

Secure Payments
We take the security of your personal and payment information very seriously. All transactions are processed through secure and encrypted payment gateways. Our website complies with the latest security protocols and encryption standards to ensure that your financial information is protected. We do not store sensitive payment details, such as credit card numbers, on our servers.

Payment Authorization
When you submit your payment details during checkout, your payment will be processed through our secure third-party payment processors. Once your payment is authorized and successfully processed, you will receive a confirmation email with your order details. If there is an issue with payment authorization (e.g., insufficient funds, incorrect details), we will notify you and request that you provide a valid form of payment.

Payment Verification
To prevent fraud, we may require additional verification of your payment method. This verification process may include asking for identification, proof of billing address, or other forms of verification. Your order may be delayed until the verification is complete. If you fail to provide the necessary verification, we may cancel your order.

Payment Failures
If your payment fails or is declined for any reason, we will notify you immediately. You will be given the opportunity to correct any issues and resubmit your payment. If payment issues are not resolved within a reasonable time frame, your order will be canceled.

Subscription Payments
If you subscribe to a recurring payment plan (e.g., a subscription for products or services), you authorize Malvamavel to automatically charge your payment method at regular intervals (monthly, quarterly, annually). You may cancel your subscription at any time by contacting us or using the cancellation option in your account settings. Please note that cancellations may take effect at the next billing cycle.

Refunds and Payment Disputes
Refunds for canceled orders or returned items will be processed according to our Refund and Returns Policy. If you believe that a charge is incorrect or unauthorized, please contact our customer service team at info@malvamavel.com immediately so we can investigate and resolve the issue.

Changes to Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or make purchases after the changes are made, you accept the updated policy.

Contact Information
If you have any questions or concerns regarding our Payment Policy, please contact us at:

  • Street: 1122 Meridian St Curtiss, Wisconsin (WI)
  • Phone number: (715) 223-0496
  • Email: info@malvamavel.com