Payment Policy – Malvamavel

Effective Date: March 12, 2025

At Malvamavel, we strive to provide a secure, convenient, and hassle-free shopping experience. This Payment Policy outlines our accepted payment methods, billing process, and other important details related to transactions. By making a purchase on https://malvamavel.com, you agree to the terms set forth in this policy.

1. Accepted Payment Methods

To ensure seamless transactions, Malvamavel accepts the following payment options:

💳 Credit & Debit Cards – Visa, MasterCard, American Express, Discover
🅿️ PayPal – Secure and fast online payments
🏦 Bank Transfers – Available for bulk or wholesale orders (Contact us for details)
🎟️ Gift Cards & Store Credit – When applicable

All payments are processed in U.S. dollars ($USD). International customers should check with their banks regarding currency conversion and potential fees.

2. Payment Processing & Security

We take security and privacy seriously. All transactions are encrypted using SSL technology, ensuring your payment details remain safe.

  • Payments are processed instantly, but some transactions may require additional verification for security purposes.
  • If your payment is flagged for verification, our team may contact you for further details.
  • We do not store full credit card details. Payment information is securely processed by our trusted payment gateways.

If you encounter issues with your payment, please contact us immediately at info@malvamavel.com or call (715) 223-0496.

3. Order Confirmation & Billing

After placing an order:

  1. You will receive an order confirmation email with details of your purchase.
  2. Your payment will be charged immediately upon order confirmation.
  3. If payment is unsuccessful, your order will not be processed, and you may need to retry with a different method.

Billing Information:

  • Customers must provide accurate billing details.
  • Orders with mismatched billing information may be delayed or canceled.
  • We reserve the right to request additional verification for large orders.

4. Payment Issues & Declined Transactions

If your payment is declined:

  1. Check Your Card Details – Ensure that your card number, expiry date, and CVV are correct.
  2. Verify Available Funds – Ensure your account has sufficient balance.
  3. Contact Your Bank – Your bank may have blocked the transaction for security reasons.
  4. Try Another Payment Method – Consider using an alternative card or PayPal.

If the issue persists, please reach out to us for assistance.

5. Taxes & Additional Fees

  • Orders may be subject to sales tax, depending on your location.
  • International customers may incur customs duties or import taxes, which are the buyer’s responsibility.
  • We do not cover additional fees imposed by banks or payment providers.

6. Refunds & Cancellations

  • Payments for successfully processed orders are non-refundable unless covered under our Refund & Return Policy.
  • Orders can only be canceled within 24 hours of purchase before processing begins.

Refunds, if applicable, will be issued back to the original payment method and may take 5-10 business days to reflect, depending on your bank.

7. Fraud Prevention & Unauthorized Transactions

To protect our customers and prevent fraud:

  • All payments are monitored for suspicious activity.
  • If we suspect fraud, we may request identity verification before processing your order.
  • Unauthorized transactions will be investigated, and fraudulent orders may be reported to authorities.

If you notice an unauthorized charge on your statement, please contact us immediately for assistance.

8. Changes to Payment Policy

Malvamavel reserves the right to update this Payment Policy at any time. Any modifications will be posted on our website with an updated effective date.

9. Contact Information

For any payment-related inquiries, feel free to reach out to us:

📍 Address: 1122 Meridian St, Curtiss, Wisconsin (WI)
📞 Phone: (715) 223-0496
📧 Email: info@malvamavel.com
🌐 Website: https://malvamavel.com